As an innovative, independent wholesale and service company focused on the Swiss market, we market high-quality branded products (such as Duracell, SMEG, Loewe, etc.) from well-known manufacturers.

To strengthen our team, we are looking for an initiative person as

Head of Customer Service 80-100% (m/f/d)

Your task:

• Efficient management, planning and leadership of the internal sales team (3-4 employees)
• Ensuring optimal order processing in sales and purchasing 
• Coordination/process optimization with sales, logistics, accounting and external service providers
• Creating evaluations and analyses of processes in day-to-day business
• Responsible for inventory management in close cooperation with the brand managers
• Written and telephone contact with customers and suppliers

Your profile:

• Completed basic commercial training or equivalent training 
• Multiple years of professional experience in sales, ideally with management experience
• Very good IT user skills, especially in the area of evaluations and analyses
• Excellent organizational and administrative skills
• Confident oral and written expression in German and good oral skills in French and English

You will have the opportunity to make a significant contribution to our success by supporting top global brands. We offer you a varied role in a dynamic company with flat hierarchies and flexible structures.

Are you interested in this role? We look forward to receiving your application.